Quality

dcc-detection-rate-chart At Digestive Care Center, quality is something we take very seriously. And, while many healthcare facilities may talk about their commitment to quality, very few understand how to measure it — so there is no way to know what level of quality is actually being achieved. At Digestive Care Center, we have advanced quality measurement protocols in place — and know that we provide a level of quality that far exceeds the national average — in the most cost-effective manner possible for our patients.

To prove that our patients receive the highest possible quality of care, we are committed to measuring and documenting several nationally recognized benchmarks for quality in endoscopy — two of which are cecal withdrawal time and adenomatous polyp detection rate.

dcc-withdrawl-time-chart Cecal withdrawal time is the amount of time a physician spends examining the colon for polyps and other abnormalities. A six-minute examination is the accepted recommendation by the American Society for Gastrointestinal Endoscopy (ASGE) — to ensure a thorough exam and better likelihood of detecting abnormalities in the colon. At Digestive Care Center, we document the cecal withdrawal time on every colonoscopy we perform — and our physicians average 9 minutes and 12 seconds of examination time, ensuring they examine each patient’s colon carefully and methodically — and far exceeding the nationally recognized standard.

Adenomatous polyps are benign premalignant tumors that could possibly become cancerous if not detected and removed. The ASGE suggests that an effective, proficient physician should find adenomatous polyps in at least 30% of screening colonoscopies performed on males over age 50. In May of 2015, our physicians far exceeded these suggestions and detected adenomatous polyps in 45.9% of men. Similarly, while the ASGE recommends a detection rate of 20% for females meeting the same criteria, our physicians found adenomas in 33.5% of women.

Recommendation RateAll of that clinical speak means this — we provide a level of quality that is unsurpassed in the region. And our patients are quick to talk about the high-quality care they received. We ask for feedback from all of our patients via a quick online survey and are proud to report that more than 97% of our patients would be likely or very likely to recommend our center to their friends and family, while another 97% considered their experience at our endoscopy center to be good to very good. Here are a few things our patients had to say about our care:

“I am a nurse myself and I have to say that I was pleasantly surprised. The staff put me instantly at ease. They were both friendly and courteous.”

“The doctor was smiling and very kind. I appreciate all of your nurses and front desk making me very comfortable.”

“This was the best experience I have ever had with colonoscopies.”

“I was so happy with the care and concern I received at Digestive Care Center. The doctor and all the staff were so professional. It made it easier.”

Our number one goal is to provide quality healthcare that puts you at ease and helps us achieve the outcome that will have you living life For the Better.SM